After an onsite workflow analysis, Voalté worked with Huntington Hospital and Emergin to design an implementation plan to facilitate more effective communication among nurses and other caregivers. The initial implementation phase focused on replacing the pager with the iPod Touch which was then integrated to Philips monitoring through an Emergin Patient Monitoring Gateway.

The Emergin/Voalté solution then enabled “quick messaging” on the iPod Touch to facilitate real-time communication between caregivers. “The text messaging feature enables me to better prioritize my tasks and communicate more efficiently with my coworkers,” added Lee.

The results from implementation of the Emergin/Voalté solution at Huntington Hospital show a dramatic reduction in the number of phone calls made per shift and improved Press Ganey scores for the unit in the two categories, “noise in and around the room” and “response time to call bell.”

The Emergin, Inc The Voalte, Inc